tech

Microsoft says it will not discriminate against religious groups after investor criticism #Catholic 
 
 null / Credit: OlegRi/Shutterstock

CNA Staff, Nov 20, 2025 / 07:00 am (CNA).
After pushback from investors, Microsoft has signed a statement agreeing not to discriminate against religious or conservative nonprofit groups seeking a discount the tech giant offers to other nonprofits.On Oct. 10, Microsoft and Boyer Research, a group of shareholders represented by Alliance Defending Freedom (ADF), a Christian legal group, signed the agreement. News of the agreement was published on Nov. 14.The shareholders had planned to put forth a proposal asking Microsoft on Dec. 5 at its annual meeting for a report on the company’s discounting practices, according to Bloomberg News.   The shareholders agreed not to move forward with the proposal after Microsoft signed the agreement, which stated that nonprofits no longer needed to affirm a nondiscrimination attestation. The company also said a categorical ban on pregnancy centers would be removed.In a statement to CNA on Nov. 19, Microsoft said: “The broad and diverse array of nonprofits is one of America’s great strengths, and the purpose of this nonprofit program is to provide discounts to a broad group of organizations that qualify as nonprofits under the federal tax code. We don’t think it’s desirable to pick and choose among these organizations based on ideological orientation. In this instance, we found that a small number of organizations that should have been eligible for these discounts were not receiving them. We’ve fixed this and those organizations are now eligible.”ADF attorney Alexandra Gaiser, who represented the shareholders, told CNA that the legal group and some pregnancy centers they represent are now in “wait-and-see mode.”She said since the agreement was signed, one pregnancy center has applied for the discount and been denied, but “a couple have received the nonprofit discount.”“We are looking forward to seeing more nonprofits get the discount,” Gaiser said.Microsoft is not the only corporation alleged to have discriminatory practices against faith-based or conservative groups that ADF has contended with.ADF filed two federal lawsuits this year, one against California-based software company Asana and the other against OpenAI, makers of ChatGPT, who both agreed in settlements to give previously withheld nonprofit discounts to Holy Sexuality, a Christian nonprofit group that makes videos and courses that teach about biblical principles on human sexuality.In the settlements, both tech companies said they would remove barriers to the discounts for religious organizations, according to ADF.Florida Attorney General James Uthmeier shared a letter he sent to Microsoft on social media on Nov. 3 in which he said the state might take legal action against the company if discriminatory practices against religious groups continued.

Microsoft says it will not discriminate against religious groups after investor criticism #Catholic null / Credit: OlegRi/Shutterstock CNA Staff, Nov 20, 2025 / 07:00 am (CNA). After pushback from investors, Microsoft has signed a statement agreeing not to discriminate against religious or conservative nonprofit groups seeking a discount the tech giant offers to other nonprofits.On Oct. 10, Microsoft and Boyer Research, a group of shareholders represented by Alliance Defending Freedom (ADF), a Christian legal group, signed the agreement. News of the agreement was published on Nov. 14.The shareholders had planned to put forth a proposal asking Microsoft on Dec. 5 at its annual meeting for a report on the company’s discounting practices, according to Bloomberg News.   The shareholders agreed not to move forward with the proposal after Microsoft signed the agreement, which stated that nonprofits no longer needed to affirm a nondiscrimination attestation. The company also said a categorical ban on pregnancy centers would be removed.In a statement to CNA on Nov. 19, Microsoft said: “The broad and diverse array of nonprofits is one of America’s great strengths, and the purpose of this nonprofit program is to provide discounts to a broad group of organizations that qualify as nonprofits under the federal tax code. We don’t think it’s desirable to pick and choose among these organizations based on ideological orientation. In this instance, we found that a small number of organizations that should have been eligible for these discounts were not receiving them. We’ve fixed this and those organizations are now eligible.”ADF attorney Alexandra Gaiser, who represented the shareholders, told CNA that the legal group and some pregnancy centers they represent are now in “wait-and-see mode.”She said since the agreement was signed, one pregnancy center has applied for the discount and been denied, but “a couple have received the nonprofit discount.”“We are looking forward to seeing more nonprofits get the discount,” Gaiser said.Microsoft is not the only corporation alleged to have discriminatory practices against faith-based or conservative groups that ADF has contended with.ADF filed two federal lawsuits this year, one against California-based software company Asana and the other against OpenAI, makers of ChatGPT, who both agreed in settlements to give previously withheld nonprofit discounts to Holy Sexuality, a Christian nonprofit group that makes videos and courses that teach about biblical principles on human sexuality.In the settlements, both tech companies said they would remove barriers to the discounts for religious organizations, according to ADF.Florida Attorney General James Uthmeier shared a letter he sent to Microsoft on social media on Nov. 3 in which he said the state might take legal action against the company if discriminatory practices against religious groups continued.


null / Credit: OlegRi/Shutterstock

CNA Staff, Nov 20, 2025 / 07:00 am (CNA).

After pushback from investors, Microsoft has signed a statement agreeing not to discriminate against religious or conservative nonprofit groups seeking a discount the tech giant offers to other nonprofits.

On Oct. 10, Microsoft and Boyer Research, a group of shareholders represented by Alliance Defending Freedom (ADF), a Christian legal group, signed the agreement. News of the agreement was published on Nov. 14.

The shareholders had planned to put forth a proposal asking Microsoft on Dec. 5 at its annual meeting for a report on the company’s discounting practices, according to Bloomberg News.   

The shareholders agreed not to move forward with the proposal after Microsoft signed the agreement, which stated that nonprofits no longer needed to affirm a nondiscrimination attestation. The company also said a categorical ban on pregnancy centers would be removed.

In a statement to CNA on Nov. 19, Microsoft said: “The broad and diverse array of nonprofits is one of America’s great strengths, and the purpose of this nonprofit program is to provide discounts to a broad group of organizations that qualify as nonprofits under the federal tax code. We don’t think it’s desirable to pick and choose among these organizations based on ideological orientation. In this instance, we found that a small number of organizations that should have been eligible for these discounts were not receiving them. We’ve fixed this and those organizations are now eligible.”

ADF attorney Alexandra Gaiser, who represented the shareholders, told CNA that the legal group and some pregnancy centers they represent are now in “wait-and-see mode.”

She said since the agreement was signed, one pregnancy center has applied for the discount and been denied, but “a couple have received the nonprofit discount.”

“We are looking forward to seeing more nonprofits get the discount,” Gaiser said.

Microsoft is not the only corporation alleged to have discriminatory practices against faith-based or conservative groups that ADF has contended with.

ADF filed two federal lawsuits this year, one against California-based software company Asana and the other against OpenAI, makers of ChatGPT, who both agreed in settlements to give previously withheld nonprofit discounts to Holy Sexuality, a Christian nonprofit group that makes videos and courses that teach about biblical principles on human sexuality.

In the settlements, both tech companies said they would remove barriers to the discounts for religious organizations, according to ADF.

Florida Attorney General James Uthmeier shared a letter he sent to Microsoft on social media on Nov. 3 in which he said the state might take legal action against the company if discriminatory practices against religious groups continued.

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Texas private school bans social media, sees students thrive with parent support #Catholic 
 
 Faustina Academy, a K–12 private school in Irving, Texas, bans social media use among its students, and parents have been totally supportive. / Credit: Photo courtesy of Faustina Academy

CNA Staff, Oct 30, 2025 / 06:00 am (CNA).
As the harmful effects of smartphone use on children become more well known, one school in the Dallas-Fort Worth metroplex is partnering with parents to enforce a no-social-media policy and witnessing students flourish as a result.Faustina Academy, a K–12 private, independent Catholic school in Irving, Texas, asks parents to formally commit to a school policy of keeping their kids socia-media-free while enrolled. In addition to asking families to commit to prohibiting TikTok, Instagram, Snapchat, and CapCut, Faustina students have never been permitted to have phones with them during school hours. Student drivers must leave their phones in their cars during the school day and younger high school students who need phones for after-school activities turn them in to the office in the morning and pick them up after school and can only take them out once they are off campus.In the school’s early days, years before the smartphone’s launch, Christina Mehaffey, principal since the school’s founding in 2003, told CNA she paid attention to technology trends, researching MySpace and other early social-networking sites available on desktop or laptop computers.She concluded the sites “opened doors to inappropriate material” such as pornography and violence and “tweaked the tech policy to be more restrictive” over the years by informally asking parents to keep their children off devices at home (they were never allowed to have phones during the school day). She also asked parents to limit their children’s video game time.In 2017, after seeing the effects of years of smartphone use and social media apps on the children, Mehaffey began asking parents to prohibit social media use among students. She held two weeks of mandatory parent meetings for every grade level, discussing the harms of popular smartphone apps that were “drawing kids away from reality” and exposing them to “horrifying” content that was “right at their fingertips.” Mehaffey brought in an IT expert to explain to both parents and students that the app and smartphone creators “intentionally” made the devices and apps addictive because “they knew kids don’t have self-control; all for the sake of making money.”The expert told parents that kids could easily access content so harmful it was “far beyond what anyone could even imagine,” Mehaffey said.  “Parents were amazed” at what they learned, she said, and 100% were willing to verbally commit to keeping their children off social media. Mehaffey said it was necessary that every parent “get on board” in order to address the “collective action problem, the fear of missing out” that would be present among the students if every family did not have the same policy at home.Speaking of the overwhelming support of the parents, Mehaffey told CNA that many parents even “asked me to just make a school-wide policy prohibiting social media so they would be relieved of the burden of having to enforce the rules. A few parents said: ‘Our lives will be easier if the school makes it a policy.’”So, in 2022, the school’s official policy became “no social media use by Faustina students.” “Every single parent signed on,” Mehaffey said. Heidi Maher, whose family has been at Faustina since 2020, told CNA her family already had a no-social-media policy, but when Mehaffey took the no-phone policy in school a step further and banned social media, “it was a huge blessing to me as a parent. It took that battle off the table. We have enough battles as parents. If no one else has social media, I don’t have to battle with my children.” At previous schools her children attended, Maher said “they weren’t willing to lay down the law on more controversial social issues and they weren’t being direct enough about what being Catholic means.”Faustina Academy students attended the March for Life in Washington, D.C., in 2022 and plan to go again this coming January. Credit: Photo courtesy of Faustina Academy“Kids are catechized on the playground,” Maher said. “Their peers, and what their peers’ families are doing, affect them, regardless of what their teachers say.”“My kids have grown up in one of the most liberal neighborhoods in Dallas. But when it came to education, we wanted an orthodox Catholic school,” she said.Since the policy change, Maher said she now sees a level of innocence in her children and their friends that she has not seen in a long time.The Dominicans visit the school once a week to read, answer questions, or give a talk to the students at Faustina Academy. Credit: Photo courtesy of Faustina AcademyJane Petres, who has two daughters at the school, agreed, telling CNA she appreciates raising her family among “mostly like-minded families” and school staff whom she can trust.“The other parents here seem very ‘with it’ and proactive,” she said of Faustina. “You can ban everything in the world, but unless the parents are enforcing it, kids are still going to be exposed to harmful things.”She said that at a previous school, an eighth-grade girl became involved with a 45-year-old man (who she thought was a teenage boy) through social media, and rather than recognizing the dangers and changing their policies, the school hushed it up. Every year, Faustina hosts parent orientations where Mehaffey tells them that “our purpose on earth is to get people to heaven. It has to be in everything we do; in our choices, friendships, our technology use, everything.”Faustina students attend Mass. Credit: Photo courtesy of Faustina Academy“We want a school where everyone is on the same page, but we’re open to all,” Mehaffey said. “If someone comes in who isn’t Catholic, they have to commit to doing things the way the school does. Not only the technology policy but also prayers, the Mass, all of it. We’re going to teach the truth.”

Texas private school bans social media, sees students thrive with parent support #Catholic Faustina Academy, a K–12 private school in Irving, Texas, bans social media use among its students, and parents have been totally supportive. / Credit: Photo courtesy of Faustina Academy CNA Staff, Oct 30, 2025 / 06:00 am (CNA). As the harmful effects of smartphone use on children become more well known, one school in the Dallas-Fort Worth metroplex is partnering with parents to enforce a no-social-media policy and witnessing students flourish as a result.Faustina Academy, a K–12 private, independent Catholic school in Irving, Texas, asks parents to formally commit to a school policy of keeping their kids socia-media-free while enrolled. In addition to asking families to commit to prohibiting TikTok, Instagram, Snapchat, and CapCut, Faustina students have never been permitted to have phones with them during school hours. Student drivers must leave their phones in their cars during the school day and younger high school students who need phones for after-school activities turn them in to the office in the morning and pick them up after school and can only take them out once they are off campus.In the school’s early days, years before the smartphone’s launch, Christina Mehaffey, principal since the school’s founding in 2003, told CNA she paid attention to technology trends, researching MySpace and other early social-networking sites available on desktop or laptop computers.She concluded the sites “opened doors to inappropriate material” such as pornography and violence and “tweaked the tech policy to be more restrictive” over the years by informally asking parents to keep their children off devices at home (they were never allowed to have phones during the school day). She also asked parents to limit their children’s video game time.In 2017, after seeing the effects of years of smartphone use and social media apps on the children, Mehaffey began asking parents to prohibit social media use among students. She held two weeks of mandatory parent meetings for every grade level, discussing the harms of popular smartphone apps that were “drawing kids away from reality” and exposing them to “horrifying” content that was “right at their fingertips.” Mehaffey brought in an IT expert to explain to both parents and students that the app and smartphone creators “intentionally” made the devices and apps addictive because “they knew kids don’t have self-control; all for the sake of making money.”The expert told parents that kids could easily access content so harmful it was “far beyond what anyone could even imagine,” Mehaffey said.  “Parents were amazed” at what they learned, she said, and 100% were willing to verbally commit to keeping their children off social media. Mehaffey said it was necessary that every parent “get on board” in order to address the “collective action problem, the fear of missing out” that would be present among the students if every family did not have the same policy at home.Speaking of the overwhelming support of the parents, Mehaffey told CNA that many parents even “asked me to just make a school-wide policy prohibiting social media so they would be relieved of the burden of having to enforce the rules. A few parents said: ‘Our lives will be easier if the school makes it a policy.’”So, in 2022, the school’s official policy became “no social media use by Faustina students.” “Every single parent signed on,” Mehaffey said. Heidi Maher, whose family has been at Faustina since 2020, told CNA her family already had a no-social-media policy, but when Mehaffey took the no-phone policy in school a step further and banned social media, “it was a huge blessing to me as a parent. It took that battle off the table. We have enough battles as parents. If no one else has social media, I don’t have to battle with my children.” At previous schools her children attended, Maher said “they weren’t willing to lay down the law on more controversial social issues and they weren’t being direct enough about what being Catholic means.”Faustina Academy students attended the March for Life in Washington, D.C., in 2022 and plan to go again this coming January. Credit: Photo courtesy of Faustina Academy“Kids are catechized on the playground,” Maher said. “Their peers, and what their peers’ families are doing, affect them, regardless of what their teachers say.”“My kids have grown up in one of the most liberal neighborhoods in Dallas. But when it came to education, we wanted an orthodox Catholic school,” she said.Since the policy change, Maher said she now sees a level of innocence in her children and their friends that she has not seen in a long time.The Dominicans visit the school once a week to read, answer questions, or give a talk to the students at Faustina Academy. Credit: Photo courtesy of Faustina AcademyJane Petres, who has two daughters at the school, agreed, telling CNA she appreciates raising her family among “mostly like-minded families” and school staff whom she can trust.“The other parents here seem very ‘with it’ and proactive,” she said of Faustina. “You can ban everything in the world, but unless the parents are enforcing it, kids are still going to be exposed to harmful things.”She said that at a previous school, an eighth-grade girl became involved with a 45-year-old man (who she thought was a teenage boy) through social media, and rather than recognizing the dangers and changing their policies, the school hushed it up. Every year, Faustina hosts parent orientations where Mehaffey tells them that “our purpose on earth is to get people to heaven. It has to be in everything we do; in our choices, friendships, our technology use, everything.”Faustina students attend Mass. Credit: Photo courtesy of Faustina Academy“We want a school where everyone is on the same page, but we’re open to all,” Mehaffey said. “If someone comes in who isn’t Catholic, they have to commit to doing things the way the school does. Not only the technology policy but also prayers, the Mass, all of it. We’re going to teach the truth.”


Faustina Academy, a K–12 private school in Irving, Texas, bans social media use among its students, and parents have been totally supportive. / Credit: Photo courtesy of Faustina Academy

CNA Staff, Oct 30, 2025 / 06:00 am (CNA).

As the harmful effects of smartphone use on children become more well known, one school in the Dallas-Fort Worth metroplex is partnering with parents to enforce a no-social-media policy and witnessing students flourish as a result.

Faustina Academy, a K–12 private, independent Catholic school in Irving, Texas, asks parents to formally commit to a school policy of keeping their kids socia-media-free while enrolled. 

In addition to asking families to commit to prohibiting TikTok, Instagram, Snapchat, and CapCut, Faustina students have never been permitted to have phones with them during school hours. 

Student drivers must leave their phones in their cars during the school day and younger high school students who need phones for after-school activities turn them in to the office in the morning and pick them up after school and can only take them out once they are off campus.

In the school’s early days, years before the smartphone’s launch, Christina Mehaffey, principal since the school’s founding in 2003, told CNA she paid attention to technology trends, researching MySpace and other early social-networking sites available on desktop or laptop computers.

She concluded the sites “opened doors to inappropriate material” such as pornography and violence and “tweaked the tech policy to be more restrictive” over the years by informally asking parents to keep their children off devices at home (they were never allowed to have phones during the school day). She also asked parents to limit their children’s video game time.

In 2017, after seeing the effects of years of smartphone use and social media apps on the children, Mehaffey began asking parents to prohibit social media use among students. 

She held two weeks of mandatory parent meetings for every grade level, discussing the harms of popular smartphone apps that were “drawing kids away from reality” and exposing them to “horrifying” content that was “right at their fingertips.” 

Mehaffey brought in an IT expert to explain to both parents and students that the app and smartphone creators “intentionally” made the devices and apps addictive because “they knew kids don’t have self-control; all for the sake of making money.”

The expert told parents that kids could easily access content so harmful it was “far beyond what anyone could even imagine,” Mehaffey said.  

“Parents were amazed” at what they learned, she said, and 100% were willing to verbally commit to keeping their children off social media. 

Mehaffey said it was necessary that every parent “get on board” in order to address the “collective action problem, the fear of missing out” that would be present among the students if every family did not have the same policy at home.

Speaking of the overwhelming support of the parents, Mehaffey told CNA that many parents even “asked me to just make a school-wide policy prohibiting social media so they would be relieved of the burden of having to enforce the rules. A few parents said: ‘Our lives will be easier if the school makes it a policy.’”

So, in 2022, the school’s official policy became “no social media use by Faustina students.”

“Every single parent signed on,” Mehaffey said. 

Heidi Maher, whose family has been at Faustina since 2020, told CNA her family already had a no-social-media policy, but when Mehaffey took the no-phone policy in school a step further and banned social media, “it was a huge blessing to me as a parent. It took that battle off the table. We have enough battles as parents. If no one else has social media, I don’t have to battle with my children.” 

At previous schools her children attended, Maher said “they weren’t willing to lay down the law on more controversial social issues and they weren’t being direct enough about what being Catholic means.”

Faustina Academy students attended the March for Life in Washington, D.C., in 2022 and plan to go again this coming January. Credit: Photo courtesy of Faustina Academy
Faustina Academy students attended the March for Life in Washington, D.C., in 2022 and plan to go again this coming January. Credit: Photo courtesy of Faustina Academy

“Kids are catechized on the playground,” Maher said. “Their peers, and what their peers’ families are doing, affect them, regardless of what their teachers say.”

“My kids have grown up in one of the most liberal neighborhoods in Dallas. But when it came to education, we wanted an orthodox Catholic school,” she said.

Since the policy change, Maher said she now sees a level of innocence in her children and their friends that she has not seen in a long time.

The Dominicans visit the school once a week to read, answer questions, or give a talk to the students at Faustina Academy. Credit: Photo courtesy of Faustina Academy
The Dominicans visit the school once a week to read, answer questions, or give a talk to the students at Faustina Academy. Credit: Photo courtesy of Faustina Academy

Jane Petres, who has two daughters at the school, agreed, telling CNA she appreciates raising her family among “mostly like-minded families” and school staff whom she can trust.

“The other parents here seem very ‘with it’ and proactive,” she said of Faustina. “You can ban everything in the world, but unless the parents are enforcing it, kids are still going to be exposed to harmful things.”

She said that at a previous school, an eighth-grade girl became involved with a 45-year-old man (who she thought was a teenage boy) through social media, and rather than recognizing the dangers and changing their policies, the school hushed it up. 

Every year, Faustina hosts parent orientations where Mehaffey tells them that “our purpose on earth is to get people to heaven. It has to be in everything we do; in our choices, friendships, our technology use, everything.”

Faustina students attend Mass. Credit: Photo courtesy of Faustina Academy
Faustina students attend Mass. Credit: Photo courtesy of Faustina Academy

“We want a school where everyone is on the same page, but we’re open to all,” Mehaffey said. “If someone comes in who isn’t Catholic, they have to commit to doing things the way the school does. Not only the technology policy but also prayers, the Mass, all of it. We’re going to teach the truth.”

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Catholic experts say new AI ‘Friend’ device undermines real relationships #Catholic 
 
 A commuter waits at the Westchester/Veterans Metro K Line station on Thursday, Oct. 2, 2025, in Los Angeles. / Credit: Carlin Stiehl/Los Angeles Times via Getty Images

Washington, D.C. Newsroom, Oct 21, 2025 / 07:00 am (CNA).
A controversial ad campaign posted in the New York City subway system has sparked criticism and vandalism over the past few weeks. The print ads are selling an AI companion necklace called “Friend” that promises to be “someone who listens, responds, and supports.”The device first launched in 2024, retailing at 9. It is designed to listen to conversations, process the information, and send responses to the user’s phone via a connected app. While users can tap the disc’s button to prompt an immediate response, the product will also send unprompted texts. The device’s microphones don’t offer an off switch, so it is constantly listening and sending messages based on conversations it picks up.CNA did not receive a response to a question from Friend.com about the success of its subway ad campaign and how many people are currently using the devices, but Sister Nancy Usselmann, FSP, director of the Daughters of St. Paul’s Pauline Media Studies who also studies AI, told CNA that “people are turning to AI for companionship because they find human relationships too complicated.” But “without that complicatedness, we cannot grow to become the best that we can be. We remain stagnant or selfish, which is a miserable existence,” she said.Creating ‘Friend’ amid loneliness epidemic Avi Schiffmann, the 22-year-old who started Friend.com, was a Harvard student before leaving school to focus on a number of projects. At 18, he created a website that tracked early COVID-19 data from Chinese health department sources. In 2022, he built another website that matched Ukrainian refugees with hosts around the world to help them find places to stay. He then founded Friend and now serves as the company’s CEO. Schiffmann and his company first turned heads when an eerie video announcing the new gadget was released in July 2024. The advertisement featured four different individuals interacting with their “friends.” One woman takes a hike with her pendant, while another watches a movie with hers. A man gets a text from his “friend” while playing video games with his human friends. He first appears to be sad and lonely around his friends, until his AI “friend” texts him, which appears to put him at ease.The marketing video ends with a young man and woman spending time together as the woman discusses how she has only ever brought “her” to where they are hanging out, referencing her AI gadget. “It’s so strange because it’s awkward to have an AI in between a human friendship,” Usselmann said about the video ad. Hundreds took to the comments section of the YouTube video to respond — mostly negatively — to both the Friend.com ads and the technology. Commentators called out the company for capitalizing on loneliness and depression. One user even called the video “the most dystopian advertisement” he had ever seen, and others wrote the video felt like a “horror film.”“While its creators might have good intentions to bring more people the joys of companionship, they are misguided in trying to achieve this through a digital simulacrum,” Father Michael Baggot, LC, professor of bioethics at the Pontifical Athenaeum Regina Apostolorum in Rome, told CNA.The device “suffers from a misnomer, since authentic friendship involves an interpersonal relationship of mutual support,” said Baggot, who studies AI chatbots and works on the development of the Catholic AI platform Magisterium AI. “The product risks both worsening the loneliness epidemic by isolating users from others and undermining genuine solitude by intruding on quiet moments with constant notifications and surveillance. Friend commodities connection and may exploit human emotional vulnerabilities for profit,” he said, adding: “It might encourage users to avoid the challenging task of building real relationships with people and encourage them to settle for the easily controllable substitute.” Usselmann agreed. “Only by reaching out in genuine compassion and care can another person who feels lonely realize that they matter to someone else,” she said. “We need to get to know our neighbors and not remain so self-centered in our apartments, neighborhoods, communities, or places of work.”AI device ad campaign causes stirIn a post to social media platform X on Sept. 25, Schiffmann announced the launch of the subway ad campaign. The post has more than 25 million views and nearly 1,000 comments criticizing the pendant and campaign — and some commending them.Dozens of the ads have since been torn up and written on. People have posted images to social media of the vandalized ads with messages about the surveillance dangers and the general threats of chatbots. One urged the company to “stop profiting off of loneliness,” while another had “AI is not your friend” written on it.One person added to the definition of “friend,” writing it is also a “living being.” It also had the message: “Don’t use AI to cure your loneliness. Reach out into the world!”Usselmann said the particular issue with the campaign and device is “the tech world assuming certain words and giving them different connotations.” “A ‘friend’ is someone with whom you have a bond based on mutual affection,” she said. “A machine does not have real affection because it cannot love. It does not have a spiritual soul from which intellect, moral agency, and love stem.”She continued: “And from a Christian understanding, a friend is someone who exhibits sacrificial love, who supports through the ups and downs of life, and who offers spiritual encouragement and forgiveness. An AI ‘friend’ can do none of those things.”

Catholic experts say new AI ‘Friend’ device undermines real relationships #Catholic A commuter waits at the Westchester/Veterans Metro K Line station on Thursday, Oct. 2, 2025, in Los Angeles. / Credit: Carlin Stiehl/Los Angeles Times via Getty Images Washington, D.C. Newsroom, Oct 21, 2025 / 07:00 am (CNA). A controversial ad campaign posted in the New York City subway system has sparked criticism and vandalism over the past few weeks. The print ads are selling an AI companion necklace called “Friend” that promises to be “someone who listens, responds, and supports.”The device first launched in 2024, retailing at $129. It is designed to listen to conversations, process the information, and send responses to the user’s phone via a connected app. While users can tap the disc’s button to prompt an immediate response, the product will also send unprompted texts. The device’s microphones don’t offer an off switch, so it is constantly listening and sending messages based on conversations it picks up.CNA did not receive a response to a question from Friend.com about the success of its subway ad campaign and how many people are currently using the devices, but Sister Nancy Usselmann, FSP, director of the Daughters of St. Paul’s Pauline Media Studies who also studies AI, told CNA that “people are turning to AI for companionship because they find human relationships too complicated.” But “without that complicatedness, we cannot grow to become the best that we can be. We remain stagnant or selfish, which is a miserable existence,” she said.Creating ‘Friend’ amid loneliness epidemic Avi Schiffmann, the 22-year-old who started Friend.com, was a Harvard student before leaving school to focus on a number of projects. At 18, he created a website that tracked early COVID-19 data from Chinese health department sources. In 2022, he built another website that matched Ukrainian refugees with hosts around the world to help them find places to stay. He then founded Friend and now serves as the company’s CEO. Schiffmann and his company first turned heads when an eerie video announcing the new gadget was released in July 2024. The advertisement featured four different individuals interacting with their “friends.” One woman takes a hike with her pendant, while another watches a movie with hers. A man gets a text from his “friend” while playing video games with his human friends. He first appears to be sad and lonely around his friends, until his AI “friend” texts him, which appears to put him at ease.The marketing video ends with a young man and woman spending time together as the woman discusses how she has only ever brought “her” to where they are hanging out, referencing her AI gadget. “It’s so strange because it’s awkward to have an AI in between a human friendship,” Usselmann said about the video ad. Hundreds took to the comments section of the YouTube video to respond — mostly negatively — to both the Friend.com ads and the technology. Commentators called out the company for capitalizing on loneliness and depression. One user even called the video “the most dystopian advertisement” he had ever seen, and others wrote the video felt like a “horror film.”“While its creators might have good intentions to bring more people the joys of companionship, they are misguided in trying to achieve this through a digital simulacrum,” Father Michael Baggot, LC, professor of bioethics at the Pontifical Athenaeum Regina Apostolorum in Rome, told CNA.The device “suffers from a misnomer, since authentic friendship involves an interpersonal relationship of mutual support,” said Baggot, who studies AI chatbots and works on the development of the Catholic AI platform Magisterium AI. “The product risks both worsening the loneliness epidemic by isolating users from others and undermining genuine solitude by intruding on quiet moments with constant notifications and surveillance. Friend commodities connection and may exploit human emotional vulnerabilities for profit,” he said, adding: “It might encourage users to avoid the challenging task of building real relationships with people and encourage them to settle for the easily controllable substitute.” Usselmann agreed. “Only by reaching out in genuine compassion and care can another person who feels lonely realize that they matter to someone else,” she said. “We need to get to know our neighbors and not remain so self-centered in our apartments, neighborhoods, communities, or places of work.”AI device ad campaign causes stirIn a post to social media platform X on Sept. 25, Schiffmann announced the launch of the subway ad campaign. The post has more than 25 million views and nearly 1,000 comments criticizing the pendant and campaign — and some commending them.Dozens of the ads have since been torn up and written on. People have posted images to social media of the vandalized ads with messages about the surveillance dangers and the general threats of chatbots. One urged the company to “stop profiting off of loneliness,” while another had “AI is not your friend” written on it.One person added to the definition of “friend,” writing it is also a “living being.” It also had the message: “Don’t use AI to cure your loneliness. Reach out into the world!”Usselmann said the particular issue with the campaign and device is “the tech world assuming certain words and giving them different connotations.” “A ‘friend’ is someone with whom you have a bond based on mutual affection,” she said. “A machine does not have real affection because it cannot love. It does not have a spiritual soul from which intellect, moral agency, and love stem.”She continued: “And from a Christian understanding, a friend is someone who exhibits sacrificial love, who supports through the ups and downs of life, and who offers spiritual encouragement and forgiveness. An AI ‘friend’ can do none of those things.”


A commuter waits at the Westchester/Veterans Metro K Line station on Thursday, Oct. 2, 2025, in Los Angeles. / Credit: Carlin Stiehl/Los Angeles Times via Getty Images

Washington, D.C. Newsroom, Oct 21, 2025 / 07:00 am (CNA).

A controversial ad campaign posted in the New York City subway system has sparked criticism and vandalism over the past few weeks. The print ads are selling an AI companion necklace called “Friend” that promises to be “someone who listens, responds, and supports.”

The device first launched in 2024, retailing at $129. It is designed to listen to conversations, process the information, and send responses to the user’s phone via a connected app. While users can tap the disc’s button to prompt an immediate response, the product will also send unprompted texts. The device’s microphones don’t offer an off switch, so it is constantly listening and sending messages based on conversations it picks up.

CNA did not receive a response to a question from Friend.com about the success of its subway ad campaign and how many people are currently using the devices, but Sister Nancy Usselmann, FSP, director of the Daughters of St. Paul’s Pauline Media Studies who also studies AI, told CNA that “people are turning to AI for companionship because they find human relationships too complicated.” 

But “without that complicatedness, we cannot grow to become the best that we can be. We remain stagnant or selfish, which is a miserable existence,” she said.

Creating ‘Friend’ amid loneliness epidemic 

Avi Schiffmann, the 22-year-old who started Friend.com, was a Harvard student before leaving school to focus on a number of projects. At 18, he created a website that tracked early COVID-19 data from Chinese health department sources. In 2022, he built another website that matched Ukrainian refugees with hosts around the world to help them find places to stay. He then founded Friend and now serves as the company’s CEO. 

Schiffmann and his company first turned heads when an eerie video announcing the new gadget was released in July 2024. The advertisement featured four different individuals interacting with their “friends.” One woman takes a hike with her pendant, while another watches a movie with hers. A man gets a text from his “friend” while playing video games with his human friends. He first appears to be sad and lonely around his friends, until his AI “friend” texts him, which appears to put him at ease.

The marketing video ends with a young man and woman spending time together as the woman discusses how she has only ever brought “her” to where they are hanging out, referencing her AI gadget. 

“It’s so strange because it’s awkward to have an AI in between a human friendship,” Usselmann said about the video ad. 

Hundreds took to the comments section of the YouTube video to respond — mostly negatively — to both the Friend.com ads and the technology. Commentators called out the company for capitalizing on loneliness and depression. One user even called the video “the most dystopian advertisement” he had ever seen, and others wrote the video felt like a “horror film.”

“While its creators might have good intentions to bring more people the joys of companionship, they are misguided in trying to achieve this through a digital simulacrum,” Father Michael Baggot, LC, professor of bioethics at the Pontifical Athenaeum Regina Apostolorum in Rome, told CNA.

The device “suffers from a misnomer, since authentic friendship involves an interpersonal relationship of mutual support,” said Baggot, who studies AI chatbots and works on the development of the Catholic AI platform Magisterium AI

“The product risks both worsening the loneliness epidemic by isolating users from others and undermining genuine solitude by intruding on quiet moments with constant notifications and surveillance. Friend commodities connection and may exploit human emotional vulnerabilities for profit,” he said, adding: “It might encourage users to avoid the challenging task of building real relationships with people and encourage them to settle for the easily controllable substitute.” 

Usselmann agreed. “Only by reaching out in genuine compassion and care can another person who feels lonely realize that they matter to someone else,” she said. “We need to get to know our neighbors and not remain so self-centered in our apartments, neighborhoods, communities, or places of work.”

AI device ad campaign causes stir

In a post to social media platform X on Sept. 25, Schiffmann announced the launch of the subway ad campaign. The post has more than 25 million views and nearly 1,000 comments criticizing the pendant and campaign — and some commending them.

Dozens of the ads have since been torn up and written on. People have posted images to social media of the vandalized ads with messages about the surveillance dangers and the general threats of chatbots. One urged the company to “stop profiting off of loneliness,” while another had “AI is not your friend” written on it.

One person added to the definition of “friend,” writing it is also a “living being.” It also had the message: “Don’t use AI to cure your loneliness. Reach out into the world!”

Usselmann said the particular issue with the campaign and device is “the tech world assuming certain words and giving them different connotations.” 

“A ‘friend’ is someone with whom you have a bond based on mutual affection,” she said. “A machine does not have real affection because it cannot love. It does not have a spiritual soul from which intellect, moral agency, and love stem.”

She continued: “And from a Christian understanding, a friend is someone who exhibits sacrificial love, who supports through the ups and downs of life, and who offers spiritual encouragement and forgiveness. An AI ‘friend’ can do none of those things.”

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